Problems are treasures

Many people do not want to know about problems. They see them as evidence of failure, something to be hidden, not to be discussed in polite company. Yet, on a personal level, or as a manager, problems are treasures – you need them.

Other than by solving problems, how else can you demonstrate that you (or your organisation) are improving? No problems to solve – no chance of improvement. Dead in the water!

The worst thing to hear is no problems, ‘Everything is fine’ – scary stuff.

Naturally, one hopes not to keep on ‘solving’ the same old problem.